All Systems Operational
itslearning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - This incident has been resolved.
Apr 1, 11:09 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 13:51 CEST
Identified - The issue has been identified and a fix is being implemented.
Mar 31, 13:44 CEST
Investigating - We are currently investigating this issue.
Mar 31, 13:11 CEST
Mar 30, 2020
Resolved - Some US customers may have experienced login errors (504 errors) as well as some disruption while accessing office documents. The root cause has been identified and a fix applied. Application functionality fully restored.
Mar 30, 23:58 CEST
Resolved - This incident has been resolved.
Mar 30, 15:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 14:42 CEST
Identified - The issue has been identified and a fix is being implemented.
Mar 30, 13:19 CEST
Investigating - We are experiencing degraded performance in parts of our application. Some users may notice some Office Online documents are taking longer than usual to load. Our engineers are investigating the problem and will resolve it soon.
Mar 30, 11:28 CEST
Resolved - All systems operational
Mar 30, 08:54 CEST
Monitoring - All systems operational - Due to the number of schools transitioning to remote learning all over the world, we are experiencing exceptionally high traffic. Read more about the measures we are implementing on our blog:
https://itslearning.com/global/news/continued-efforts/
Mar 27, 12:54 CET
Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - This incident has been resolved.
Mar 24, 08:01 CET
Update - Please see this page on what we are doing to increase capacity:
https://itslearning.com/uk/news/continued-efforts-to-boost-platform-capacity-for-itslearning-users/
Mar 23, 15:21 CET
Identified - Due to capacity issues some users may still be experiencing latency or intermittent lack of connectivity.
Mar 23, 13:24 CET
Update - We are continuing to investigate this issue.
Mar 23, 10:15 CET
Investigating - Some users may be experiencing an increase in latency or unavailability. We are looking into the issue.
Mar 23, 10:09 CET