Error when adding rich text content block on dashboard - some customers

Incident Report for itslearning

Resolved

This incident has been resolved.
Posted Dec 07, 2020 - 22:15 CET

Update

We plan to release a fix this evening that will solve the issue with rich content blocks in groups/dashboards that some of our customers have experienced. We have decided to do the roll out this evening to avoid any risk during peak hours. We are sorry for the problems caused.
Posted Dec 07, 2020 - 13:19 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 07, 2020 - 08:35 CET

Investigating

Some customers may experience an error when trying to add a rich text content block on dashboards/groups.
We are working on a fix for this issue.
Posted Dec 07, 2020 - 08:25 CET
This incident affected: itslearning.
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