The weekly update containing the fix for the issue has been moved to June 4. We apologize for the inconvenience.
Posted Jun 03, 2026 - 10:35 CEST
Update
We are expecting a fix for the issue to be included in our weekly updates on June 3.
Posted Jun 02, 2026 - 12:12 CEST
Update
We are preparing a fix for the issue.
Posted Jun 02, 2026 - 11:26 CEST
Identified
We have identified the issue and are preparing a fix.
Posted Jun 01, 2026 - 16:31 CEST
Update
We are continuing to investigate the issue.
Posted Jun 01, 2026 - 15:44 CEST
Investigating
Some users are experiencing that PDF files are not displaying correctly when opened from within itslearning. This issue can be encountered when opening a PDF on a mobile device. It can also occur on PC and Mac. We are investigating the issue and working on a fix.
As a workaround the user can download the PDF file and open it locally on the device (instead of using the PDF viewer in itslearning). For users that are experiencing the issue on a mobile device, a workaround may be to open the PDF on a PC or Mac.