Problems creating courses

Incident Report for itslearning

Resolved

This incident has been resolved.

Posted Mar 14, 2023 - 15:14 CET

Update

We are continuing to monitor for any further issues.

Posted Mar 14, 2023 - 14:41 CET

Monitoring

A fix has been implemented for customers identified being affected by this issue. Sorry for the inconvenience caused.

Posted Mar 14, 2023 - 14:40 CET

Identified

The problem has been identified and we need a code change to address this issue.
A workaround is in place:
Go to administration > profiles
The setting "Enable library" need to be enabled

Posted Mar 14, 2023 - 14:04 CET

Investigating

We are currently investigating an issue where some customers get an error when creating new courses.

Posted Mar 14, 2023 - 13:12 CET

This incident affected: itslearning.