Problem with embedded elements and bulletins

Incident Report for itslearning

Resolved

This incident has been resolved.

Posted Feb 11, 2021 - 12:00 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 11, 2021 - 10:44 CET

Update

We are continuing to work on a fix for this issue and it should not be too long until the fix is implemented.

Posted Feb 11, 2021 - 10:15 CET

Identified

The issue has been identified and a fix is being implemented. Current ETA is about one hour. We are really sorry for the problems caused.

Posted Feb 11, 2021 - 09:34 CET

Investigating

We are currently experiencing issues with creating new bulletins/news and with existing embedded videos. The videos are not playing and display an error message while adding new bulletins may result in a spinning wheel.

We hope to have this issue fixed shortly.

Posted Feb 11, 2021 - 09:08 CET

This incident affected: itslearning.