Performance issues

Incident Report for itslearning

Resolved

The incident has been resolved but we will continue monitoring the situation.
We deeply apologize the problem caused.

Posted Aug 24, 2020 - 19:10 CEST

Update

Unfortunately we are still experiencing degraded performance for some of our US customers.
We apologize for any inconvenience that this may cause.

Posted Aug 24, 2020 - 17:55 CEST

Identified

We are still experiencing degraded performance for some of our US customers. Some users may have problems logging in and some will notice pages are taking longer than usual to load. We apologize for any inconvenience that this may cause.

Posted Aug 24, 2020 - 15:57 CEST

Investigating

We are experiencing degraded performance in parts of our application. Some users may notice some pages are taking longer than usual to load. Our engineers are investigating the problem and will resolve it soon.

Posted Aug 24, 2020 - 14:59 CEST

This incident affected: itslearning.