Connectivity issues for some users.

Incident Report for itslearning

Resolved

The issue has been resolved. We apologize for any inconvenience this issue may have caused.

Posted Dec 16, 2024 - 11:34 CET

Monitoring

A fix has been implemented. Affected users should no longer be getting a timeout error.

Posted Dec 16, 2024 - 10:42 CET

Identified

We have identified the issue and are working on a fix.

Posted Dec 16, 2024 - 10:32 CET

Investigating

We are aware that some users are seeing a timeout error when trying to connect to itslearning.
We are investigating the issue.

Posted Dec 16, 2024 - 10:25 CET

This incident affected: itslearning.