Advanced reporting unavailable for some customers

Incident Report for itslearning

Resolved

This incident has been resolved.

Posted Nov 28, 2019 - 14:45 CET

Identified

Advanced reporting is currently unavailable for some of our customers. Accessing the advanced reporting will give the error messages "A system error occurred. Please try again, or contact your administrator". We have identified the problem and are currently implementing a fix to mitigate this issue.
We apologize for this inconvenience, please try again later.

Posted Nov 28, 2019 - 07:57 CET